Ever questioned precisely how a Golden Keys resort concierge may also help you journey? We converse to Cédric Gazou, Head Concierge on the magnificent Lodge de Sers within the stylish eighth Arrondissement of Paris to seek out out.
What do you suppose your resort’s concierge crew may also help with? Points along with your room, getting a automobile to the airport, restaurant suggestions—issues like that, proper?
In fact, these are all issues they may also help with, however that’s such a small function of what a top-quality skilled concierge can do.
It’s a bit like utilizing a brilliant pc to play Snake on.
To be taught extra, we spoke to Cédric Gazou, Head Concierge of Lodge de Sers by B Signature Motels & Resorts—a third-generation luxurious resort model that’s well-known for its customer support usually and its concierge particularly.
In actual fact, Cédric is extra than simply your on a regular basis concierge. He holds Les Clefs d’Or—the Golden Keys. That is an internationally elite standing solely awarded to concierge with matrix-level data and understanding of town they’re in.
Les Clefs d’Or concierge have at their disposal an unbelievable wealth of contacts, data and sway, so should you see the enduring gold crossed keys pinned to the lapel of your concierge, you’ve hit the jackpot!
Secrets and techniques of a Les Clefs d’Or Concierge
MMR: Cédric, are you able to inform us a bit about your self?
CG: I studied Political Sciences and Historical past. I’ve been at all times eager on meals, on museums, and I really like Paris. After lengthy years of being scholar, I went to London and found the hospitality trade. After some years, I came upon that I’m gifted to be a concierge. I really like my job!
MMR: The place does all of your wonderful data of Paris come from?
CG: It comes from ardour. I used to be born within the south-west of France and I’ve at all times wished to stay in Paris. I’ve been there for 17 years and nonetheless have my vacationer eye and soul.
MMR: What do folks normally ask you for assist with?
CG: They need first-hand suggestions for eating places, exhibitions, the perfect spots within the metropolis. In addition they need service usually.
MMR: What’s the strangest factor somebody’s requested you for assist with?
CG: Typically I’m requested to seek out all sort of gadgets and objects, the place to buy it in Paris. It may be actually bizarre—with out particulars, you possibly can think about.
Ed: Cédric is the consummate skilled and would by no means ‘concierge and inform’. However if you would like an perception into what some folks ask different concierge all over the world, right here’s a style.
MMR: I’m unsure that I make the perfect use of concierge providers. What do you would like folks would ask you about extra?
CG: In fact, I prefer to share my very own experiences, favorite spots in Paris, the newest eating places I went to or the newest exhibitions I’ve loved. On the whole I prefer to share from the center.
MMR: What’s your favorite factor to suggest folks in Paris?
CG: When persons are , I prefer to suggest some historic walks which encourage me; concerning the French Revolution, the Belle Epoque, the roaring Twenties.
Locations, eating places, theatres and streets associated to an period.
I assume that’s as a result of I’d like to journey again in time and Paris is the proper metropolis for that!
MMR: Do you will have any tips for getting previous Paris’ lengthy vacationer queues?
CG: Sure, as a Golden Keys concierge you get need to have all of the contacts. So we will prepare [for you to] skip the road entry for nearly all the things.
MMR: B Signature Motels have a fame for glorious concierge providers. What makes the service so good? And what do you take pleasure in most about your job?
CG: I feel that to make the service good is to make use of folks enthusiastic about their job. The artwork of appointing the precise folks, who love their job.
What I take pleasure in probably the most is the truth that we’ve a direct and virtually rapid affect on folks’s well-being. If the job is completed correctly, we improve their keep, and their lives!
MMR: Title a few of your favorite issues to do in Paris!
– Favorite restaurant?
CG: Man Savoy at La Monnaie de Paris: excellent place, excellent chef, excellent delicacies.
– Favorite Paris attraction?
CG: The Louvre Museum. At first of my profession, I used to be deputy supervisor of the employees restaurant there. And as a fan of Artwork and Historical past, I’ve been a Buddy of the Louvre ever since. It’s a unending supply of contemplation.
– Favorite a part of Paris?
CG: I really like the Saint Germain des Prés district, the place I used to work on the Bel Ami for B Signature Motels. That is the true, immortal Paris.
– A favorite time of 12 months in Paris?
CG: I really like Spring, “Le Temps des Cerises”. Excellent time for walks, and for instance to go to the biggest inexperienced space of Paris, the Cemetery of Pere Lachaise. Stuffed with historical past and nature life.
MMR: What can be your finest piece of recommendation for an Australian couple visiting Paris for the primary time?
CG: Be ready to stroll loads in Paris: that is the easiest way to find town, and ask your concierge that will help you along with your itinerary, whether or not you keep three nights or per week. You can be positive to not miss the must-do points of interest!
We’d prefer to thank Cédric for speaking with us and for making our keep at Lodge de Sers by B Signature so memorable.
If you wish to keep in among the best motels in Paris in probably the most iconic components of town with, after all, the perfect concierge service in France, take a look at Lodge de Sers. And say hello to Cédric for us!